Proper software

• Content management system (CMS).
• Website visitor analysis system.
• Mail server with web interface, SPAM filter and antivirus.
• Virtual keyboard with Russian, Kazakh and English layout.
• Collective remote project management software.

External software

• Search queries analysis system Semonitor.
• Server log-file analysis system Webalizer.
• Visitor analysis system Spylog.
• Programming languages PHP и Java.
• Data base MySQL.
• Free Unix software.

And...

• Computer (strange, isn't it).
• Paper and pencil.